FAQs

CHANGING OR CANCELLING ORDERS

Should you wish to change your order after your payment has been processed, please email us or text us immediately and we will try our best to accommodate your request.  There may be some instances where we are unable to modify your order.

Should you wish to cancel your order after payment has been processed, please email us or text us immediately and we will try our best to accommodate your request. We are unable to cancel orders after items have been shipped.

PAYMENT

All payments for items purchased through ANG- E online will be made through a secure payment gateway. Proof of purchase receipt for the transaction will be sent to you along with your purchase.

We accept: Visa (credit and debit cards), MasterCard (credit and debit cards), American Express .

DELIVERY TIMES AND POSTAGE COST

Domestic

We will do everything we can to deliver your order as quickly as possible. 

  • All orders take 1-2 days handling and 3-5 shipping, once your order is shipped you will receive a notification email with the tracking number.

  • During Promotion and Sale periods, there may be slight delays in receiving your order due to increased volumes.You will be advised of any expected delays during the checkout process.

Delivery is free for orders $200 and over. A Flat Rate of $15 per order applies for orders under $200. 

FAULTY GARMENTS

If you have received an item you believe to be faulty, please contact us to discuss your options for a repair, replacement or refund, subject to the conditions of our Refunds & Exchanges policy. 

Faulty or damaged items

Refunds for faulty or damaged items will be processed via the same payment method as the original payment. Where the original payment method is no longer available, we may issue a Credit voucher, exchange, or refund via an alternative method (where possible).

What if my order gets lost or doesn’t arrive on time?

In the unlikely event that this happens please contact us and we will get back to you within 24 hours.